Front Desk Receptionist

Front Desk Receptionist

Full Time


  • Ensures knowledge of staff whereabouts and maintains accurate and complete sign-in/sign-out procedures for on-site staff and consumers.
  • Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors.
  • Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
  • When on duty, ensures the reception station is staffed 100% of the time.
  • Assists walk-in applicants to fill out application for current job openings.
  • Signs for deliveries when necessary and notifies recipients
  • Respects confidentiality in discussing participant/consumer, staff, volunteers and organizational matters.
  • Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.
  • As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of service logs and data entry
  • Exhibits genuine concern for participants and always conducts oneself appropriately and professionally.
  • Reports to work regularly and on time.
  • Assists in other duties as needed and directed
  • Filing twice a week


  • Experience with multiple phone line system
  • Basic computer skills, including word processing
  • Excellent English communication skills (both verbal and written)
  • Customer service experience
  • Detail – Oriented and ability to multi-task
  • Able to change direction with changing priorities


  • Must have a high school diploma
  • At least one year’s of experience